BitNorte Digital — IT Service Desk
Built for Gerente de Suporte TI
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Complete Power BI project with synthetic data — open it in Power BI Desktop and swap in your own sources.
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Complete Power BI project with synthetic data — open it in Power BI Desktop and swap in your own sources.
Create free accountDashboard pages
Metrics and KPIs included
- 📈 chamados abertos vs resolvidos
- 📈 SLA cumprido %
- 📈 FCR — resolução no 1º contato %
- 📈 tempo médio de resolução (h)
- 📈 backlog
- 📈 chamados por categoria
- 📈 CSAT
All template data is synthetic (fictitious), generated by the Excelverton factory.