NexaDesk Technology — Service Desk 360
Built for Gerente de Suporte TI
Create a free account to view this template live
A free account unlocks the interactive dashboard and the AI assistant. Downloading the project is a channel-subscriber benefit.
Download the full project (PBIP)
Complete Power BI project with synthetic data — open it in Power BI Desktop and swap in your own sources.
📥 Free preview · downloads available on the Paid plan
Complete Power BI project with synthetic data — open it in Power BI Desktop and swap in your own sources.
Create free accountDashboard pages
Metrics and KPIs included
- 📈 chamados abertos vs resolvidos
- 📈 SLA cumprido %
- 📈 FCR — resolução no 1º contato %
- 📈 tempo médio de resolução (h)
- 📈 backlog
- 📈 chamados por categoria
- 📈 CSAT
All template data is synthetic (fictitious), generated by the Excelverton factory.